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Privacy notice

This website is operated by the association Österreichs E-Wirtschaft (Central Register of Associations [ZVR] no. 064107101) and its subsidiary Österreichs E-Wirtschaft Akademie GmbH, hereinafter referred to jointly as "we" and "us", and separately as "Österreichs E-Wirtschaft” and “the Academy” respectively, both domiciled in Vienna. As the Controller in the meaning of Article 4(7) of the EU General Data Protection Regulation (GDPR), in this privacy notice we provide details of the data we collect in the course of your visit to our website and the purposes for which we process the data. You can find all of the relevant contact details in section 10 of this privacy notice.

Protection of your personal data is very important to us, which is why we comply fully with the Austrian Datenschutzgesetz (Data Protection Act) and the GDPR when it comes to the collection and processing of your personal data.

Detailed information on the scope and purpose of our data processing, as well as your rights as a data subject are provided below. Please read this privacy notice carefully before you continue to use our website and, where necessary, we ask you to give your consent to the processing of your data. 

A. Processing of personal data on our website

Personal data

It is possible to use our website without providing any personal data. However, different regulations may apply to the use of certain services. In such cases, details are provided separately.

Apart from data collected by the cookies that are described in detail below, we only collect and store data that you provide when you input them on our data entry screens or when you interact with our website in some other way.

“Personal data” refers to any information that concerns an identified or identifiable natural person. This includes your name, address, telephone number and date of birth, as well as your IP address and geolocation data that enable your identity to be determined.

Use of cookies

a) If you use our website solely for information purposes – in other words, if you do not register for a particular service or provide us with information in some other way, for instance by completing a contact form – we only collect the personal data that your browser transmits to our server. Therefore, if you only visit our website without logging in, we will collect the following data, which are necessary for technical purposes in order to display the website and to ensure the stability and security of the website, in accordance with Article 6(1)(f) GDPR.

  • IP address
  • Date and time of request
  • Time zone, difference to Greenwich Mean Time (GMT)
  • Content of request
  • Access status/HTTP status code
  • Volume of data transmitted per request
  • Website from which the request was sent
  • Browser used
  • Operating system and interface
  • Browser software version and language

b) In addition to the data specified above, first-party and third-party cookies will be saved on your device when you use our website. Cookies are small text files that are stored on your hard drive and attributed to the browser you use. The provider that places the cookie (on our website, this refers to us and the third parties specified below) then receives certain information. Placement of these cookies is necessary in order for us to identify you as a user of our website, and also to better understand your use of our services. We also use cookies for marketing purposes in order to analyse your surfing behaviour and, where applicable, to provide you with targeted advertising.

A distinction is made between first-party cookies, third-party cookies and third-party requests.

First-party cookies

First-party cookies are stored in your browser by us and by our website in order to ensure the best possible user experience on our site. These are mainly functional cookies, such as shopping cart cookies.

Third-party cookies

These cookies are stored in your browser by third-party providers. The cookies are mainly used as tracking or marketing tools that enable your surfing behaviour to be analysed and allow third-party providers to recognise you when you visit other websites. For instance, retarget marketing is based on the functionality of such cookies.

Third-party requests

A third-party request is a request that you send to a third party via our website when you use the site – for example, when you click on social media plug-ins or use the services of a payment service provider. Although no cookies are stored in your browser in such cases, it is still possible that your personal data will be forwarded to the third-party providers concerned as a result of such actions. For this reason, our privacy notice provides detailed information on the tools and applications we use.

c) Our websites use the following types of cookies; their scope and functions are explained below:

Transient cookies

Transient cookies are automatically deleted when you close your browser. They include session cookies, which save a session ID that enables various requests from your browser to be assigned to a particular user. This means that your device can be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies

Persistent cookies are automatically deleted after a specified period, which varies depending on the cookie concerned. You can also delete these cookies at any time in your browser settings.

d) It is possible to configure your browser settings in such a way that third-party cookies or all cookies are rejected. However, if you do this, please note that you may be unable to make use of the full functionality of our website.

e) We use cookies in order to identify you when you return to our website, provided that you have an account with us; otherwise you will have to log in every time you visit our site.

Collection and processing of personal data

We will only process personal data collected in addition to information stored by cookies if you voluntarily notify us (for example, by registering with us) that you wish to become a member of our association, or if you contact us on behalf of a member, enter into a contract with us, or contact us in any other way. We will only process your contact details and information related to the matter which you contact us about.

We will only use the personal data you provide to the extent that this is necessary in order to fulfil the purpose of processing (e.g. registration, delivery of newsletters, fulfilment of the association’s obligations and extending rights to members, provision of information materials and advertising, answering enquiries, granting access to certain information, registration for training programmes, use of our e-learning platform, and holding competitions), and if such processing is permitted by law (in particular, in accordance with Article 6 GDPR; e.g. for the purpose of forwarding advertisements and information material to member companies and their employees, and to event participants and existing customers).

The purpose of processing your personal data is to ensure the operation of our website and the targeted provision of information related to the association, as well as staging training programmes including presentation of our various activities and services (marketing). Any use of your data for purposes that go beyond those specified above will only take place on the basis of your express prior consent. As explained below, you may withdraw your consent to future processing at any time.

Retention period

Data that you have made available to us solely for the purpose of providing services to customers and members, or for marketing or information purposes will be stored for a period of five years from the date of our most recent contact with you, from the date that you withdraw from our association, or from the date that you leave the employment of a member company. If you wish, we can delete your data before this period expires, provided this does not contravene any statutory or contractual provisions.

In the case of steps taken prior to entering into a contract, or in case of conclusion of a contract, we will process your personal data following complete performance of the contract, until expiry of the applicable guarantee, warranty and statutory limitation and retention periods, and beyond that until resolution of any legal disputes in which the data are required as evidence.

Tools and applications used

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This service uses cookies; the functionality of these cookies is described in detail above. The information generated by these cookies about your use of this website is generally transmitted to and stored on a Google server.

Google uses this information on our behalf in order to evaluate your use of our website, compile reports on website activity and provide the website operator with other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.

You can prevent the use of Google Analytics cookies by selecting the appropriate settings in your browser; however, this may mean that you are unable to use the full functionality of this website. You can also prevent the collection of data generated by the cookie in relation to your use of this website (including your IP address), the transfer of such data to Google, and the processing of such data by Google by downloading and installing the browser plug-in available.

If you require further information on the type, scope and purpose of data collected by Google, we recommend that you read the company’s data protection policy.

Google also processes your data in the USA and has agreed to abide by the EU-US Privacy Shield Framework.

Our website also uses the Matomo web analytics service. This service collects data for statistical and website optimisation purposes. Matomo uses cookies that are saved on your computer to enable analysis of your use of our services. For this purpose, usage information generated by the cookie (including your truncated IP address) is transmitted to our server and stored in order to support the analysis of your use of the website. During this process, your IP address is immediately anonymised, meaning that we are unable to identify you as the user. The information generated by the cookie about your use of our website is not forwarded to third parties.

If you have activated the Do Not Track setting in your browser, Matomo will not store any of your data. Please note that if you delete cookies, the opt-out cookie will also be deleted and may have to be reactivated.

For further information on Matomo’s data protection policy, visit matomo.org/privacy/.

Our website also uses Google Maps services. This allows us to display interactive maps on our website and enables user-friendly operation of the map function, which in turn makes it easier for you to find our offices and obtain directions about how to reach them.

When you visit our website, Google is notified that you have accessed the relevant subsite on our website and receives the personal data specified in section 2 above. This occurs regardless of whether you are logged into a Google account or not. If you are logged into a Google account, your personal data will be directly associated with your account. If you do not want this to happen, you must log out of your Google account before using this service. Google uses your data for advertising and market research purposes, and to tailor the website to your needs. You have the right to object to the use of your personal data for these purposes; if you wish to exercise this right, you must notify Google directly.

Further details regarding the purpose and scope of data collection are available in Google’s privacy policy. Google also processes your data in the USA and has agreed to abide by the EU-US Privacy Shield Framework.

Our website also includes links to other websites, which are provided solely for information purposes. We have no control over linked websites and they are therefore not subject to this privacy notice. If you click on such a link, the operator of the linked website may collect your personal data and process them in accordance with its privacy policy, which may differ from ours. Please ensure that you are always familiar with the latest data protection policies for websites linked to our site.

You also have the option of interacting with various social media networks via our website by means of plug-ins, namely: 

  • Facebook, operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  • Twitter, operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
  • Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • YouTube, operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA
  • Flickr, operated by SmugMug, 67 E. Evelyn Ave, Suite 200, Mountain View, California, USA

If you click on a plug-in for or link to one of these social media networks, the plug-in or link is activated and a connection to a server of the network concerned is established. We have no influence over the scope and content of the data transmitted to the operator of the respective social media network when you click on a plug-in.

For further information on the type, scope and purpose of data collected by the operators of these social media networks, we recommend that you consult the respective operator’s data protection policy.

On our website, we give contractual partners as well as participants and graduates of our training programmes that option of registering for certain services, and subsequently logging into our website in order to access certain content.

For this purpose we use the Eventmaker program (event management software provided by Braintrust), and a learning management system provided by WTT CampusOne, which supports collaborative teaching and learning methods.

During the registration and login process, we only collect data that you provide, which are necessary in order to identify you as a participant in one of our events or programmes, to provide you with required information and to enable you to network with fellow participants and trainers.

We process these data for the duration of the training programme or of your membership of Österreichs Energie, and – after conclusion of a contractual relationship – for as long as we are subject to guarantee, warranty, limitation and statutory retention periods, or until the resolution of any legal disputes in which the data are required as evidence.

 

B. Analogous processing of customer, supplier and prospects’ data for marketing purposes

The Academy uses the personal data of our customers, participants and suppliers, e.g. names and contact details of contact persons, marketing-related information, for the purpose of performing contracts and in compliance with its statutory duty to keep records (e.g. accounting), as well as for marketing and customer support purposes.

The Academy also collects the personal data of prospects (e.g. name and contact details of contact persons, and marketing-related information) in the course of its customer acquisition and sales activities. We are constantly looking to identify potential participants in our programmes, and for this purpose we maintain a database with prospects’ details, which enables us to provide targeted advertising/information related to our seminars, presentations, courses and services.

We carry out all of the aforementioned measures for marketing purposes, on the basis of our legitimate interest, in accordance with Article 6(1)(f) in conjunction with Recital 47 GDPR, for a period of five years following termination of a contractual relationship (customers and suppliers), or after an initial (unsuccessful) attempt to contact a prospect, provided the data subject has given their additional express consent to such measures or authorisation for such measures has been given as a consequence of membership of Österreichs E-Wirtschaft.

If the Academy does not collect personal data for marketing purposes directly from the individual concerned, upon making contact for the first time the data subject will be informed where their data have been collected. Due to our company structure, the Academy receives large amounts of data from Österreichs E-Wirtschaft (ZVR no. 064107101). These personal data are processed for customer service and marketing purposes (and other purposes), in some cases in cooperation with Österreichs E-Wirtschaft and sometimes in collaboration with processors. The Academy maintains a database of prospective participants in training and development courses in cooperation with Österreichs E-Wirtschaft, which itself is a controller in the meaning of the GDPR.

Data transmission

We generally do not transmit your personal data to third parties unless we are legally obliged to do so, unless transmission of your data is necessary for performance of a contract concluded with you, or unless you have given your express consent to the transmission of your data beforehand. External processors and other partners only receive your data if this is necessary for performance of a contract or in order to safeguard our legitimate interests; in the latter case, we will always provide you with separate information to this effect. We take steps to ensure that processors comply with data protection legislation in the same manner as we do if they have access to your personal data.

We will not sell your personal data to third parties outside our group, or commercially exploit your data in any other way. If a contractual partner or processor is domiciled in a third country – i.e. a country outside the European Economic Area (EEA) – we will inform you of the related consequences in the description of our services.

Security

We have implemented numerous technical and organisational security measures designed to safeguard against the manipulation, loss or destruction of your personal data, and prevent third parties from accessing your data. We are constantly improving our security measures in line with advances in internet technology. If you require further details on the form and scope of the technical and organisational measures we have implemented, please feel free to contact us in writing at any time.

Your rights

Under the General Data Protection Regulation and the Austria Data Protection Act, as a data subject you have the following rights and access to the following legal remedies in connection with our processing of your data:

Right of access (Article 15 GDPR)

Regarding the types of data processing described above, as well as other forms of data processing, as a data subject you have the right to demand confirmation as to whether your personal data are being processed and, if so, to demand information on what personal data are being processed. For your own personal protection – and to ensure that unauthorised parties do not obtain information about your personal data – we will take appropriate steps to check your identity before providing any information.

Right to rectification (Article 16 GDPR) and erasure (Article 17 GDPR)

You have the right to demand rectification of incorrect personal data and – taking into account the purposes of the processing – immediate completion of incomplete personal data without undue delay, as well as the erasure of your personal data, provided that the criteria in Article 17 GDPR are met.

Right to restriction of processing (Article 18 GDPR)

The data protection legislation gives you the right to restrict the processing of all personal data that have been collected. After you have submitted your request to restrict processing, your data will only processed on the basis of your individual consent, or in order to assert and enforce legal claims.

Right to data portability (Article 20 GDPR)

You have the right to request the unhindered and unrestricted transmission of personal data that you have provided us with, either to you or a third party.

Right to object (Article 21 GDPR)

You have the right to object to the processing of your personal data, which is necessary in order to safeguard our legitimate interests or those of a third party, at any time on grounds relating to your particular situation. After you have made your objection, your data will no longer be processed unless there are compelling legitimate grounds for the processing that override your interests, rights and freedoms, or processing is necessary in order to assert, exercise or defend legal claims. You also have the right to object to future processing of your personal data for direct advertising purposes at any time.

Withdrawal of consent

If you have given separate consent to the processing of your personal data, you can withdraw your consent at any time. Withdrawal of consent does not affect the legitimacy of processing of your personal data carried out previously on the basis of your consent.

If you take steps to exercise any of the aforementioned rights under the GDPR, we must give an opinion on the requested measures or comply with the request without undue delay, and within one month of receipt of the request at the latest.

In accordance with the legal framework, we will respond to all reasonable requests as quickly as possible and free of charge.

The Austrian Data Protection Authority is responsible for handling enquiries related to the right to rectification and erasure, as well as to breaches of the right of access and breaches of confidentiality rights. The Authority’s contact details are:

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
dsb(at)dsb.gv.at 

 

ContactÖsterreichs E-Wirtschaft
Brahmsplatz 3, 1040 Vienna
Austria
Tel. +43 (0)1 501980
Fax +43 (0)1 50198900
E-mail: info(at)oesterreichsenergie.at

President
Michael Strugl

General Secretary
Barbara Schmidt

Central Register of Associations (ZVR) no. 064107101
VAT no. ATU37583307

 

 

Österreichs E-Wirtschaft Academy GmbHBrahmsplatz 3, 1040 Vienna
Austria
Tel. +43 (0)1 50198 304
Fax +43 (0)1 50198 902
E-mail: akademie(at)oesterreichsenergie.at

Authorised signatory/head of business operations
Andreas Binder

 

Representing the industry in BrusselsThanks to our strong team and effective representation of the industry in Brussels, Oesterreichs Energie ensures that the Austrian electricity sector also has a say at EU level, and that decisions reflect the industry’s interests.

Our Brussels office is the central point of contact for all matters relating to European energy, climate protection and environmental policy. It also serves as an interface between Oesterreichs Energie’s Vienna headquarters and the association’s member companies as well as European institutions and associations. Monitoring of legislation and systematic networking allow the EU office to cultivate productive and trust-based relations with decision-makers in Brussels. In turn, this ensures that Oesterreichs Energie’s Vienna office and the member companies receive optimal, timely information on all relevant draft EU legislation.

As a result, Oesterreichs Energie and its members can react appropriately to any legislative amendments and proposed regulations or directives, and contribute to the legislative process by putting forward the views of the Austrian electricity industry – again with the support of the EU office – in good time. In the process, Oesterreichs Energie cooperates closely and acts in consultation with the various national electricity associations and the European electricity industry umbrella organisations, in particular EURELECTRIC.

The umbrella organisation for the European electricity industry, of which Oesterreichs Energie is also a member as the representative of the Austrian electricity sector, EURELECTRIC plays a decisive part in the development of the electricity industry and enhancing its competitiveness. Due to its membership of a range of leading European associations, EURELECTRIC is recognised worldwide as a focal point for strategic know-how and lobbying for the electricity industry. It is also the only European interest group representing the entire electricity industry in its dealings with European Union institutions.

EURELECTRIC is committed to promoting:

  • Carbon-neutral electricity supplies by 2050
  • Market-based solutions for cost-effective supply
  • Increased energy efficiency and electrification to mitigate the effects of climate change

Oesterreichs Energie has also been listed in the EU Transparency Register since 2010 (register number: 80966174852-38). Inclusion on the register means that Oesterreichs Energie is committed to complying with a uniform code of conduct for dealing and cooperating with European institutions, in order to ensure open, fair and transparent dialogue with political decision-makers.

 

Contacts

Susanne Püls-Schlesinger
European Affairs
+43 (0)1 50198 222
+43 (0)676 845019222
s.puels(at)oesterreichsenergie.at

Michael Schlemmer
Manager, Brussels office
+32 (0)2 27887 35
m.schlemmer(at)oesterreichsenergie.at